Frequently Asked Questions

Do fixtures like faucets and toilets need to be purchased prior to installation?

Fixtures can be provided and included in your final bid price.

What tools and technology do you use to diagnose plumbing problems?

We have a high resolution sewer camera along with other assorted equipment for installation and diagnosing purposes.

What brands do you offer for purchase?

We have a wide variety of different brands you can choose from for your equipment. Some of these include Delta, American Standard, Aosmith, Moen, Navien, and Kohler.

What is your service area?

Our primary business is located in Ottertail, Minnesota.

You could say within a 30 mile redius around Ottertail, which means we also serve properties in the Henning, Battle Lake, Perham and Ashby communities.

Other Common Plumbing Questions

How do I know if I have a leak?

If you’re unsure of whether or not you have a leaky pipe or plumbing problem, ask yourself these questions:

  • Have you experienced a decrease in water pressure?

  • Do your walls, floors, and/or ceilings have water stains?

  • Have you noticed your house is more humid than usual?

  • Has your water bill increased?

  • Are your pipes making strange sounds?

  • Do your pipes have visible rust?

  • Have you noticed damp spots or puddles on the floor of your home? How about in your yard?

  • Is there mold or mildew forming in your home?

If you answered “yes” to any of these questions, call us today!

What causes a pipe to leak?

There are a lot of contributing factors out of your control that can cause a pipe leak. Some of these include:

  • Broken Seals

  • Corrosion

  • High Water Pressure

  • Damaged Joints

  • Cracks

  • Tree Root Intrusion

  • Extreme Temperatures

How do I know it’s time for a new sump pump?

If your sump pump is approaching 10 years of use, running too long, rusting, vibrating excessively or making strange noises, it might be time to consider replacing your sump pump.

Why shouldn't I wait to fix a clogged drain?

If you notice a clogged drain, waiting to repair it can cause weak points in piping, root damage, water leaks, continuous clogs, and pipe corrosion.

How can I avoid clogging my pipes?

Watch what you’re flushing down the drain! Items like paper towels, ‘flushable’ wipes, fats and oils/other food items, cotton products, medications, coffee grounds, and feminine hygiene products are all examples of things that can cause serious blockages in your pipe system.

When is it time to install a water filtration system?

Signs that you may need to install a new water filtration system include stains on your sinks/tubs, scale development around faucets, clothing or fabric that fades after washing, dry/irritated skin, and high mineral levels.

What are some signs that I need a new water heater?

  • Water Discoloration

  • Odor/Smell

  • Uneven Heat

  • Difficulties Turning On

  • Frequent Leaks

  • Unusual Noises

What's the difference between a traditional and tankless water heater?

Traditional water heaters holds roughly 30-50 gallons of water, keeping it heated at all times.

Tankless water heaters use either electric or gas heat and heats/cools water on-demand.

What are the pros and cons of a traditional water heater vs. tankless?

TRADITIONAL
Pros: Lower initial cost, cheaper to replace/repair
Cons: Shorter life span, can run out of hot water, less spacious, higher utility costs

TANKLESS
Pros: Energy efficient, long lifespan, never runs out of hot water
Cons: Higher initial cost, more expensive to repair/replace

Not finding the answer to your question?